Privacy policy

Personal information we collect

Depending on how you interact with the Services, we may collect the following categories of personal information:

• Contact details: name, billing address, shipping address, phone number and email.
• Payment information: the data needed to process your purchase. Payments are processed securely through our payment provider; we do not store your full card numbers.
• Account information: username, preferences and settings, if you create an account.
• Transaction information: items you view, add to your cart, save, purchase, return or cancel.
• Communications with you: the information you give us when you write to us, for example to customer support.
• Device information: browser, IP address and other identifiers, collected through cookies and similar technologies.
• Usage information: how you browse and use the Services.

Sources of information

• Directly from you, when you create an account, purchase or contact us.
• Automatically through the Services, via cookies and similar technologies.
• From our service providers, who process information on our behalf.

How we use your information

• Provide and improve the Services: process your payments, manage your orders, arrange shipping, handle returns and offer a personalized experience.
• Marketing and communications: send you news and promotions when you allow it (you can unsubscribe anytime).
• Security and fraud prevention: authenticate your account and protect the store.
• Customer support: respond to your requests and maintain our business relationship.
• Legal reasons: comply with applicable law and respond to legitimate requests.

How we disclose your information

We may share your personal information with third parties only for legitimate reasons:

• With service providers acting on our behalf (payment processing, site hosting, analytics, customer support, cloud storage and order and shipping management).
• When you direct, request or consent to the disclosure.
• To comply with legal obligations, enforce our policies or protect our rights and those of our customers.
• In connection with a business transaction, such as a merger or restructuring.

Third-party sites and links

The Services may include links to sites operated by third parties. We are not responsible for the privacy or security of those sites; we recommend reviewing their own policies.

Children's data

The Services are not directed to minors and we do not knowingly collect their personal information. If you are the parent or guardian of a minor who has given us data, contact us to request its deletion.

Security and retention

We apply reasonable measures to protect your information, although no system is infallible; avoid sending us sensitive data through insecure channels. We retain your personal information for as long as necessary to provide the Services, comply with legal obligations and resolve disputes.

Your rights and choices

Depending on where you live, you may have some of the following rights over your personal information:

• Access the information we hold about you.
• Request that we correct or delete it.
• Request a portable copy of your data.
• Object to the use of your data for marketing.
• Manage your communication preferences and unsubscribe from promotional emails anytime.

International transfers and changes

We may transfer, store and process your information outside your country of residence, with the safeguards required by law. We may update this Policy occasionally; we will post the current version here and update the “Last updated” date.

Contact

If you have questions about this Policy or wish to exercise your rights, write to us at cattaleyashop18@gmail.com or contact us at 11355 Richmond Ave., 1410, Houston, TX, 77082, US.